Last updated: 18 September 2026
Accepted payment methods
The payment methods available for your order are displayed at checkout. Availability may depend on your country, currency, device, order value and the payment provider's eligibility requirements.
Only select a payment method that you are authorised to use. Any instalment or deferred-payment service offered at checkout is subject to the provider's terms, approval process and payment schedule.
Prices and currency
Review the currency and final order total shown at checkout before confirming payment. The total includes the product price, applicable discounts, shipping charges and any taxes or duties collected through checkout.
Your bank or payment provider may apply currency conversion or foreign-transaction charges under your agreement with them. These charges are separate from the amounts collected through our checkout.
Shipping charges
Free standard shipping is available for eligible orders with a merchandise subtotal over US$60 after discounts and before taxes, as described in our Shipping Policy.
For orders of US$60 or less, the applicable shipping charge is displayed at checkout before payment. For checkout in another currency, refer to the shipping charge and free-shipping eligibility displayed at checkout.
Taxes and import charges
Tax and import arrangements vary by destination. Taxes and duties collected through checkout are displayed before payment. Free shipping does not, by itself, mean that taxes or import duties are included.
Where additional import charges are payable separately, the applicable arrangement must be disclosed before purchase as required by law. Contact support@lilixa.store before ordering if the treatment for your destination is unclear.
Payment authorisation and collection
Submitting an order authorises the payment described at checkout. Depending on the payment method, your provider may first place an authorisation hold before the payment is collected. Deferred or instalment payments follow the schedule presented by the provider.
An authorisation hold may appear as a pending transaction. Release times for unused or cancelled authorisations depend on your bank or payment provider.
Payment processing and verification
Payments are handled through the checkout's payment services. A provider may request additional authentication or verification before completing a transaction.
We may contact you if information is needed to resolve a payment or order issue. Do not send your full card number, card security code, banking password or one-time authentication code by email.
International checkout
For some destinations, checkout may identify a separate merchant of record handling payment and the international sale. Review the provider's identity, payment conditions and order total before confirming the purchase.
The name appearing on your payment statement may reflect the payment provider or merchant of record identified for the transaction. Contact us if you need help identifying a charge related to your order.
Declined, interrupted or duplicate payments
If payment is declined, check the information entered and contact your bank or payment provider if necessary. If checkout is interrupted or you are unsure whether an order succeeded, check your email and payment status before trying again.
If you believe you were charged twice or charged an incorrect amount, contact support@lilixa.store with your order number, the transaction date and the amount. Do not include full payment-card details.
Cancellations and refunds
Cancellation and refund eligibility are explained in our Return and Refund Policy. Eligible refunds are made to the original payment method unless another method is expressly agreed with you. We do not charge a fee for issuing a refund.
Refund deadlines remain subject to applicable law and our Return and Refund Policy. After a refund is issued, your bank or payment provider may take additional time to display it in your account.
For instalment or deferred-payment purchases, follow the provider's instructions while a cancellation or refund is being processed. A return request does not necessarily pause scheduled payments automatically.
Payment disputes
Contact us if you have a payment problem so we can investigate and help resolve it. This does not limit your right to contact your bank or payment provider, dispute an unauthorised transaction or exercise any other rights available under applicable law.
Contact and company information
Store: Lilixa.store
Operated by: Sawyglobe LLC
Email: support@lilixa.store
Website: www.lilixa.store
Business correspondence address: 407 Lincoln Road, Suite 8N-285, Miami Beach, FL 33139, United States
Company registration: Wyoming, United States — Filing ID 2025-001725751
Register: Wyoming Secretary of State
Company telephone: +1 (786) 603 5884
For order enquiries, email support@lilixa.store and include your order number and the email address used at checkout. Do not email your full payment-card details.
For returns, contact support@lilixa.store for return instructions and the appropriate return address. The correspondence address above is not a returns warehouse or a visitor office. Please do not send returns there. See our Return and Refund Policy for further details. These instructions do not limit your statutory rights, including any applicable right to withdraw from your purchase.