Contact

Need a hand? We are happy to help with product questions, delivery updates, returns and payment enquiries.

Customer service

Email: support@lilixa.store
Phone: +1 (786) 603 5884
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (New York), excluding public holidays
Response time: we reply to emails within 1 business day.

Already placed an order? Include your order number and the email address used at checkout so we can find it. For a damaged or incorrect item, a short description and photos can help us understand the issue. Please do not email your full card number, security code or account password.

Returns

Start a return on our Returns & refunds page. We send the return address and any reference number by email once we have reviewed your request. Please wait for that email before sending anything back, and do not use the sender's address on your parcel. Your statutory rights are not affected. The full terms are in our return and refund policy.

Company information

Lilixa.store is operated by Sawyglobe LLC, a limited liability company registered with the Wyoming Secretary of State, United States (Filing ID 2025-001725751).
Business correspondence address: 407 Lincoln Road, Suite 8N-285, Miami Beach, FL 33139, United States

This address is for written correspondence only. It is not a shop, visitor office or returns address.